People Magazine: they called Synapse Group (the outside agency w...
Una recensione del cliente People Magazine da parte dell'utente GetHuman ~va.girl da novembre 28º, 2017
Background on ~va.girl's case
GetHuman: ~va.girl - can you tell our other People Magazine customers when your case took place?
~va.girl: Yup. It was late at night, on novembre 26º.
GetHuman: Did you reach out to People Magazine, and if so, how?
GetHuman: And which of these common People Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~va.girl a list of common People Magazine problems)
~va.girl: "Renewal" was why I was trying to call.
~va.girl's review of People Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's People Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~va.girl: they called Synapse Group (the outside agency who billed me) for me & cancelled the subscription & got me a full refund of $***.**.
GetHuman: Let's quantify your experience contacting People Magazine. On a scale of 1 to 5, how easy is it go get help on a People Magazine problem?
~va.girl: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~va.girl: I'd give them a three out of five on communication.
GetHuman: And what about People Magazine's ability to quickly and effectively address your problem?
~va.girl: For that I would say two out of five.
GetHuman: And finally- any advice for other People Magazine customers?
~va.girl: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per People Magazine sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~va.girl taken from his People Magazine customer service problem that occurred on novembre 26º, 2017.