People Magazine: VERY frustrated. My subscription is suppose to...

Una recensione del cliente People Magazine da parte dell'utente GetHuman GetHuman-376756 da novembre 26º, 2017

Background on GetHuman-376756's case

GetHuman: GetHuman-376756 - can you tell our other People Magazine customers when your case took place?
GetHuman-376756: Sure. It was middle of the night, on novembre 24º.
GetHuman: Did you reach out to People Magazine, and if so, how?
GetHuman-376756: I used the 800-541-9000 number I found for on the GetHuman People Magazine customer phone number page I was on: People Magazine Customer Service Phone Number
GetHuman: And which of these common People Magazine customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-376756 a list of common People Magazine problems)
GetHuman-376756: "Cancel Service" was why I was trying to call.

GetHuman-376756's review of People Magazine customer service

GetHuman: So how would you sum up your experience for GetHuman's People Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-376756: VERY frustrated. My subscription is suppose to be * year and was cx by a third party * months early so People tells me to call them, they have no record of me and say that was a mistake and said People sometimes passes customers off. After several calls each biz seems to be sending me back to the other but third party has no record of my biz and said they do not charge even though I write a check each year directly to People.I am angry that I am owed * months of magazines I paid for and no one is taking responsibility to see I get them without paying for a new subscription.
GetHuman: Let's quantify your experience contacting People Magazine. On a scale of 1 to 5, how easy is it go get help on a People Magazine problem?
GetHuman-376756: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-376756: I'd give them a five out of five on communication.
GetHuman: And what about People Magazine's ability to quickly and effectively address your problem?
GetHuman-376756: For that I would say five out of five.
GetHuman: And finally- any advice for other People Magazine customers?
GetHuman-376756: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per People Magazine sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-376756 taken from his People Magazine customer service problem that occurred on novembre 24º, 2017.

People Magazine

4.08 of 5 stars | 96 reviews

GetHuman-376756's People Magazine Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like People Magazine, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with People Magazine in any way.

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