Partsgeek.com: rip off company that uses tactics like sending...

Una recensione del cliente Partsgeek.com da parte dell'utente GetHuman ~deebee da novembre 21º, 2017

Background on ~deebee's case

GetHuman: ~deebee - can you tell our other Partsgeek.com customers when your case took place?
~deebee: Sure. It was evening, on novembre 16º.
GetHuman: Did you reach out to Partsgeek.com, and if so, how?
~deebee: I used the 800-541-9352 number I found for on the GetHuman Partsgeek.com customer phone number page I was on: Partsgeek.com Customer Service Phone Number
GetHuman: And which of these common Partsgeek.com customer issues best describes the reason you wanted to talk to them?
(Shows ~deebee a list of common Partsgeek.com problems)
~deebee: "Track a Package" was why I was trying to call.

~deebee's review of Partsgeek.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Partsgeek.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~deebee: rip off company that uses tactics like sending you the wrong parts then charging you to take them back. unlike most honorable businesses they won'y even answer the phone and seeminly write their own reviews on their web site. In short they are crooks.
GetHuman: Let's quantify your experience contacting Partsgeek.com. On a scale of 1 to 5, how easy is it go get help on a Partsgeek.com problem?
~deebee: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~deebee: I'd give them a one out of five on communication.
GetHuman: And what about Partsgeek.com's ability to quickly and effectively address your problem?
~deebee: For that I would say four out of five.
GetHuman: And finally- any advice for other Partsgeek.com customers?
~deebee: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Partsgeek.com sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~deebee taken from his Partsgeek.com customer service problem that occurred on novembre 16º, 2017.

Partsgeek.com

1.15 of 5 stars | 271 reviews

~deebee's Partsgeek.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Partsgeek.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Partsgeek.com in any way.

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