This company's customers service *****. My orde...

Una recensione del cliente da parte dell'utente GetHuman GetHuman-220116 da novembre 19º, 2017

Background on GetHuman-220116's case

GetHuman: GetHuman-220116 - can you tell our other customers when your case took place?
GetHuman-220116: Sure. It was middle of the night, on novembre 10º.
GetHuman: Did you reach out to, and if so, how?
GetHuman-220116: I used the 800-541-9352 number I found for on the GetHuman customer phone number page I was on: Customer Service Phone Number
GetHuman: And which of these common customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-220116 a list of common problems)
GetHuman-220116: "Track a Package" was why I was trying to call.

GetHuman-220116's review of customer service

GetHuman: So how would you sum up your experience for GetHuman's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-220116: This company's customers service *****. My order was short the gasket and they want me to return it and wait *-* weeks for a refund if approved by manufacturer.I could not afford to wait to repair my car. so I bought a gasket for $**
GetHuman: Let's quantify your experience contacting On a scale of 1 to 5, how easy is it go get help on a problem?
GetHuman-220116: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-220116: I'd give them a one out of five on communication.
GetHuman: And what about's ability to quickly and effectively address your problem?
GetHuman-220116: For that I would say one out of five.
GetHuman: And finally- any advice for other customers?
GetHuman-220116: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-220116 taken from his customer service problem that occurred on novembre 10º, 2017.

1.15 of 5 stars | 271 reviews

GetHuman-220116's Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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