Partsgeek.com: Have tried to reach by e-mail and by phone no r...

Una recensione del cliente Partsgeek.com da parte dell'utente GetHuman ~Bob Guilmette rgbgsg@metrocast da novembre 14º, 2017

Background on ~Bob Guilmette rgbgsg@metrocast's case

GetHuman: ~Bob Guilmette rgbgsg@metrocast - can you tell our other Partsgeek.com customers when your case took place?
~Bob Guilmette rgbgsg@metrocast: Yes. It was middle of the night, on novembre 7º.
GetHuman: Did you reach out to Partsgeek.com, and if so, how?
~Bob Guilmette rgbgsg@metrocast: I used the 800-541-9352 number I found for on the GetHuman Partsgeek.com customer phone number page I was on: Partsgeek.com Customer Service Phone Number
GetHuman: And which of these common Partsgeek.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Bob Guilmette rgbgsg@metrocast a list of common Partsgeek.com problems)
~Bob Guilmette rgbgsg@metrocast: "Return an Order" was why I was trying to call.

~Bob Guilmette rgbgsg@metrocast's review of Partsgeek.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Partsgeek.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bob Guilmette rgbgsg@metrocast: Have tried to reach by e-mail and by phone no reply. An order was placed on **-** it is now **-** and still no order. No tracking * and maybe an e-mail saying order was processed and then an email saying our account was creddited do not know what is going on very dissapointed. Bob Guilmette ***-***-****
GetHuman: Let's quantify your experience contacting Partsgeek.com. On a scale of 1 to 5, how easy is it go get help on a Partsgeek.com problem?
~Bob Guilmette rgbgsg@metrocast: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bob Guilmette rgbgsg@metrocast: I'd give them a four out of five on communication.
GetHuman: And what about Partsgeek.com's ability to quickly and effectively address your problem?
~Bob Guilmette rgbgsg@metrocast: For that I would say one out of five.
GetHuman: And finally- any advice for other Partsgeek.com customers?
~Bob Guilmette rgbgsg@metrocast: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Partsgeek.com sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Bob Guilmette rgbgsg@metrocast taken from his Partsgeek.com customer service problem that occurred on novembre 7º, 2017.

Partsgeek.com

1.15 of 5 stars | 271 reviews

~Bob Guilmette rgbgsg@metrocast's Partsgeek.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Partsgeek.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Partsgeek.com in any way.

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