NET 10: Over ten years, and thousands of dollars custom...
Una recensione del cliente NET 10 da parte dell'utente GetHuman ~None da novembre 24º, 2017
Background on ~None's case
GetHuman: ~None - can you tell our other NET 10 customers when your case took place?
~None: Sure. It was middle of the night, on novembre 16º.
GetHuman: Did you reach out to NET 10, and if so, how?
GetHuman: And which of these common NET 10 customer issues best describes the reason you wanted to talk to them?
(Shows ~None a list of common NET 10 problems)
~None: "Complaint" was why I was trying to call.
~None's review of NET 10 customer service
GetHuman: So how would you sum up your experience for GetHuman's NET 10 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~None: Over ten years, and thousands of dollars customer, and now all of a sudden both phones lose complete signal during any peak hours, then returns at dead time. Now, my ** cents per minute, and $** per mo per phone seems to be quickly turning into $$$$$ per month. Bunch of Phone *****. Then to add insult to injury, I get someone who can barely speak the English language on the phone after a ** plus min. wait which I had to pay for by the minute on my Net ** phone because of no landline availability, and the person can not be understood, doesn't seem to know anything about anything, and then puts me on hold after I explained that this was being deducted from my Net ** phone. Incredible! These large American Corp. have thrown America under the bus just to make a greedy buck. I'm ashamed that I ever had a part in supporting such a company as this. Enough said.
GetHuman: Let's quantify your experience contacting NET 10. On a scale of 1 to 5, how easy is it go get help on a NET 10 problem?
~None: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~None: I'd give them a one out of five on communication.
GetHuman: And what about NET 10's ability to quickly and effectively address your problem?
~None: For that I would say five out of five.
GetHuman: And finally- any advice for other NET 10 customers?
~None: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per NET 10 sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~None taken from his NET 10 customer service problem that occurred on novembre 16º, 2017.