NET 10: After being sold a phone with a used serial num...
Una recensione del cliente NET 10 da parte dell'utente GetHuman GetHuman-436189 da novembre 26º, 2017
Background on GetHuman-436189's case
GetHuman: GetHuman-436189 - can you tell our other NET 10 customers when your case took place?
GetHuman-436189: Yes. It was evening, on novembre 20º.
GetHuman: Did you reach out to NET 10, and if so, how?
GetHuman: And which of these common NET 10 customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-436189 a list of common NET 10 problems)
GetHuman-436189: "Overcharge on Account" was why I was trying to call.
GetHuman-436189's review of NET 10 customer service
GetHuman: So how would you sum up your experience for GetHuman's NET 10 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-436189: After being sold a phone with a used serial number the chat told me to go back to wal mart because they scanned it wrong. Wal mart told me to buy another phone and return the other one when they are open.... Now I bought another phone and the net** website is down. I want to beat the ******* **** out of somebody
GetHuman: Let's quantify your experience contacting NET 10. On a scale of 1 to 5, how easy is it go get help on a NET 10 problem?
GetHuman-436189: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-436189: I'd give them a three out of five on communication.
GetHuman: And what about NET 10's ability to quickly and effectively address your problem?
GetHuman-436189: For that I would say two out of five.
GetHuman: And finally- any advice for other NET 10 customers?
GetHuman-436189: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per NET 10 sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-436189 taken from his NET 10 customer service problem that occurred on novembre 20º, 2017.