NET 10: I would NEVER RECOMMEND NET** or TracFone to AN...
Una recensione del cliente NET 10 da parte dell'utente GetHuman ~Anonymous da novembre 19º, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other NET 10 customers when your case took place?
~Anonymous: Yes I can. It was middle of the night, on novembre 12º.
GetHuman: Did you reach out to NET 10, and if so, how?
GetHuman: And which of these common NET 10 customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common NET 10 problems)
~Anonymous: "Billing" was why I was trying to call.
~Anonymous's review of NET 10 customer service
GetHuman: So how would you sum up your experience for GetHuman's NET 10 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: I would NEVER RECOMMEND NET** or TracFone to ANYONE. After spending * days trying to get an actual person on the line, I finally succeeded by going through the technical support option and stating that I had no Net** phone number (which I had to do since the automated system kept telling me that my phone number of three years was not a valid one). When I FINALLY got a human being on the other end, he ended up being very patient and helpful. He was unable to resolve my issue, though, due to corporate constraints.
GetHuman: Let's quantify your experience contacting NET 10. On a scale of 1 to 5, how easy is it go get help on a NET 10 problem?
~Anonymous: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a three out of five on communication.
GetHuman: And what about NET 10's ability to quickly and effectively address your problem?
~Anonymous: For that I would say four out of five.
GetHuman: And finally- any advice for other NET 10 customers?
~Anonymous: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per NET 10 sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his NET 10 customer service problem that occurred on novembre 12º, 2017.