MassHealth - Member Services: It says ****. Lies. I just called at * am and I...
Una recensione del cliente MassHealth - Member Services da parte dell'utente GetHuman ~â– da novembre 11º, 2017
Background on ~â–'s case
GetHuman: ~â– - can you tell our other MassHealth - Member Services customers when your case took place?
~â–: Yes I can. It was middle of the night, on novembre 2º.
GetHuman: Did you reach out to MassHealth - Member Services, and if so, how?
GetHuman: And which of these common MassHealth - Member Services customer issues best describes the reason you wanted to talk to them?
(Shows ~â– a list of common MassHealth - Member Services problems)
~â–: "Coverage question" was why I was trying to call.
~â–'s review of MassHealth - Member Services customer service
GetHuman: So how would you sum up your experience for GetHuman's MassHealth - Member Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~â–: It says ****. Lies. I just called at * am and I got a bot to tell me to call back during office hours. Thanx a lot.
GetHuman: Let's quantify your experience contacting MassHealth - Member Services. On a scale of 1 to 5, how easy is it go get help on a MassHealth - Member Services problem?
~â–: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~â–: I'd give them a two out of five on communication.
GetHuman: And what about MassHealth - Member Services's ability to quickly and effectively address your problem?
~â–: For that I would say one out of five.
GetHuman: And finally- any advice for other MassHealth - Member Services customers?
~â–: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per MassHealth - Member Services sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~â– taken from his MassHealth - Member Services customer service problem that occurred on novembre 2º, 2017.