Lowe's: Faisal Shadik (Hunt Cub, Ottawa store) was outs...
Una recensione del cliente Lowe's da parte dell'utente GetHuman ~Douglas Tate da novembre 25º, 2017
Background on ~Douglas Tate's case
GetHuman: ~Douglas Tate - can you tell our other Lowe's customers when your case took place?
~Douglas Tate: Yes. It was middle of the night, on novembre 20º.
GetHuman: Did you reach out to Lowe's, and if so, how?
GetHuman: And which of these common Lowe's customer issues best describes the reason you wanted to talk to them?
(Shows ~Douglas Tate a list of common Lowe's problems)
~Douglas Tate: "Returns" was why I was trying to call.
~Douglas Tate's review of Lowe's customer service
GetHuman: So how would you sum up your experience for GetHuman's Lowe's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Douglas Tate: Faisal Shadik (Hunt Cub, Ottawa store) was outstanding in helping us choose everything e need for a complete bathroom renovation.
GetHuman: Let's quantify your experience contacting Lowe's. On a scale of 1 to 5, how easy is it go get help on a Lowe's problem?
~Douglas Tate: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Douglas Tate: I'd give them a two out of five on communication.
GetHuman: And what about Lowe's's ability to quickly and effectively address your problem?
~Douglas Tate: For that I would say three out of five.
GetHuman: And finally- any advice for other Lowe's customers?
~Douglas Tate: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Lowe's sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Douglas Tate taken from his Lowe's customer service problem that occurred on novembre 20º, 2017.