Light In The Box: Hello, Got the item earlier than expected and i...

Una recensione del cliente Light In The Box da parte dell'utente GetHuman ~woodun vdw da novembre 13º, 2017

Background on ~woodun vdw's case

GetHuman: ~woodun vdw - can you tell our other Light In The Box customers when your case took place?
~woodun vdw: Yeah. It was afternoon, on novembre 11º.
GetHuman: Did you reach out to Light In The Box, and if so, how?
~woodun vdw: I used a help page I found on the GetHuman Light In The Box customer service contact info page: Contact Light In The Box Customer Service
GetHuman: And which of these common Light In The Box customer issues best describes the reason you wanted to talk to them?
(Shows ~woodun vdw a list of common Light In The Box problems)
~woodun vdw: "Change order" was why I was trying to contact.

~woodun vdw's review of Light In The Box customer service

GetHuman: So how would you sum up your experience for GetHuman's Light In The Box customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~woodun vdw: Hello, Got the item earlier than expected and it same as described. Thanks a lot... If the service is like this , I will definitely continue shopping with you....
GetHuman: Let's quantify your experience contacting Light In The Box. On a scale of 1 to 5, how easy is it go get help on a Light In The Box problem?
~woodun vdw: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~woodun vdw: I'd give them a three out of five on communication.
GetHuman: And what about Light In The Box's ability to quickly and effectively address your problem?
~woodun vdw: For that I would say one out of five.
GetHuman: And finally- any advice for other Light In The Box customers?
~woodun vdw: Prova a gestirli all'inizio della giornata o in seguito. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Light In The Box sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~woodun vdw taken from his Light In The Box customer service problem that occurred on novembre 11º, 2017.

Light In The Box

1.34 of 5 stars | 291 reviews

~woodun vdw's Light In The Box Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Light In The Box, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Light In The Box in any way.

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