Greyhound: I requested a change of time travel, winnipeg s...

Una recensione del cliente Greyhound da parte dell'utente GetHuman ~rene galan da novembre 25º, 2017

Background on ~rene galan's case

GetHuman: ~rene galan - can you tell our other Greyhound customers when your case took place?
~rene galan: Yes. It was middle of the night, on novembre 18º.
GetHuman: Did you reach out to Greyhound, and if so, how?
~rene galan: I used the 214-849-8966 number I found for on the GetHuman Greyhound customer phone number page I was on: Greyhound Customer Service Phone Number
GetHuman: And which of these common Greyhound customer issues best describes the reason you wanted to talk to them?
(Shows ~rene galan a list of common Greyhound problems)
~rene galan: "Overcharge/Strange charge" was why I was trying to call.

~rene galan's review of Greyhound customer service

GetHuman: So how would you sum up your experience for GetHuman's Greyhound customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rene galan: I requested a change of time travel, winnipeg staff said they could not help because the bus was gone and it was lies, the bus was parked outside
GetHuman: Let's quantify your experience contacting Greyhound. On a scale of 1 to 5, how easy is it go get help on a Greyhound problem?
~rene galan: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rene galan: I'd give them a three out of five on communication.
GetHuman: And what about Greyhound's ability to quickly and effectively address your problem?
~rene galan: For that I would say two out of five.
GetHuman: And finally- any advice for other Greyhound customers?
~rene galan: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Greyhound sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~rene galan taken from his Greyhound customer service problem that occurred on novembre 18º, 2017.


2.45 of 5 stars | 229 reviews

~rene galan's Greyhound Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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