Horrid horrid -will not be going by greyhound a...

Una recensione del cliente Greyhound da parte dell'utente GetHuman ~Disappointed customer da novembre 18º, 2017

Background on ~Disappointed customer's case

GetHuman: ~Disappointed customer - can you tell our other Greyhound customers when your case took place?
~Disappointed customer: Yup. It was morning, on novembre 9º.
GetHuman: Did you reach out to Greyhound, and if so, how?
~Disappointed customer: I used the 214-849-8966 number I found for on the GetHuman Greyhound customer phone number page I was on: Greyhound Customer Service Phone Number
GetHuman: And which of these common Greyhound customer issues best describes the reason you wanted to talk to them?
(Shows ~Disappointed customer a list of common Greyhound problems)
~Disappointed customer: "Cancel booking" was why I was trying to call.

~Disappointed customer's review of Greyhound customer service

GetHuman: So how would you sum up your experience for GetHuman's Greyhound customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Disappointed customer: Horrid horrid -will not be going by greyhound after this call*their poor attempt to address web site issues with ticket purchase.
GetHuman: Let's quantify your experience contacting Greyhound. On a scale of 1 to 5, how easy is it go get help on a Greyhound problem?
~Disappointed customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Disappointed customer: I'd give them a four out of five on communication.
GetHuman: And what about Greyhound's ability to quickly and effectively address your problem?
~Disappointed customer: For that I would say three out of five.
GetHuman: And finally- any advice for other Greyhound customers?
~Disappointed customer: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Greyhound sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Disappointed customer taken from his Greyhound customer service problem that occurred on novembre 9º, 2017.

Greyhound

2.45 of 5 stars | 229 reviews

~Disappointed customer's Greyhound Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Greyhound, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Greyhound in any way.

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