Google management....*Please allow your people...
Una recensione del cliente Google da parte dell'utente GetHuman ~sabtlc da novembre 28º, 2017
Background on ~sabtlc's case
GetHuman: ~sabtlc - can you tell our other Google customers when your case took place?
~sabtlc: Sure. It was middle of the night, on novembre 26º.
GetHuman: Did you reach out to Google, and if so, how?
GetHuman: And which of these common Google customer issues best describes the reason you wanted to talk to them?
(Shows ~sabtlc a list of common Google problems)
~sabtlc: "Lost phone" was why I was trying to call.
~sabtlc's review of Google customer service
GetHuman: So how would you sum up your experience for GetHuman's Google customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sabtlc: Google management....*Please allow your people who buy products that you support an access to a customer line so you can help us unravel what you put out to us where we don't understand why it does not work properly. Please consider a customer line in the future. I for one would appreciate it very much as others would too. Thank you for your time. *S.B.
GetHuman: Let's quantify your experience contacting Google. On a scale of 1 to 5, how easy is it go get help on a Google problem?
~sabtlc: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sabtlc: I'd give them a four out of five on communication.
GetHuman: And what about Google's ability to quickly and effectively address your problem?
~sabtlc: For that I would say one out of five.
GetHuman: And finally- any advice for other Google customers?
~sabtlc: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Google sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~sabtlc taken from his Google customer service problem that occurred on novembre 26º, 2017.