GEICO: They DON'T CARE ABOUT THEIR CUSTOMERS!!! ALL...
Una recensione del cliente GEICO da parte dell'utente GetHuman GetHuman-164978 da novembre 24º, 2017
Background on GetHuman-164978's case
GetHuman: GetHuman-164978 - can you tell our other GEICO customers when your case took place?
GetHuman-164978: Yup. It was middle of the night, on novembre 17º.
GetHuman: Did you reach out to GEICO, and if so, how?
GetHuman: And which of these common GEICO customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-164978 a list of common GEICO problems)
GetHuman-164978: "Renew coverage" was why I was trying to call.
GetHuman-164978's review of GEICO customer service
GetHuman: So how would you sum up your experience for GetHuman's GEICO customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-164978: They DON'T CARE ABOUT THEIR CUSTOMERS!!! ALL TO EAGER TO CANCEL YOUR POLICY AND THEN REFUSE TO HELP YOU UNLESS YOU PAY THEIR EXTRA for 'reinstatement fee". Bruce Garcia, Supervisor from Dallas Texas is the worst!!!! He rather hang up on you, and encourages his employees to do so than to help!!!!!
GetHuman: Let's quantify your experience contacting GEICO. On a scale of 1 to 5, how easy is it go get help on a GEICO problem?
GetHuman-164978: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-164978: I'd give them a four out of five on communication.
GetHuman: And what about GEICO's ability to quickly and effectively address your problem?
GetHuman-164978: For that I would say five out of five.
GetHuman: And finally- any advice for other GEICO customers?
GetHuman-164978: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per GEICO sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-164978 taken from his GEICO customer service problem that occurred on novembre 17º, 2017.