Fitbit: i had * problems one was about charger and was...
Una recensione del cliente Fitbit da parte dell'utente GetHuman ~harold phillips da novembre 28º, 2017
Background on ~harold phillips's case
GetHuman: ~harold phillips - can you tell our other Fitbit customers when your case took place?
~harold phillips: Yeah. It was evening, on novembre 25º.
GetHuman: Did you reach out to Fitbit, and if so, how?
GetHuman: And which of these common Fitbit customer issues best describes the reason you wanted to talk to them?
(Shows ~harold phillips a list of common Fitbit problems)
~harold phillips: "Technical support" was why I was trying to call.
~harold phillips's review of Fitbit customer service
GetHuman: So how would you sum up your experience for GetHuman's Fitbit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~harold phillips: i had * problems one was about charger and was taking care of,*nd was not sync to my phone and loss connection before getting resolver
GetHuman: Let's quantify your experience contacting Fitbit. On a scale of 1 to 5, how easy is it go get help on a Fitbit problem?
~harold phillips: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~harold phillips: I'd give them a three out of five on communication.
GetHuman: And what about Fitbit's ability to quickly and effectively address your problem?
~harold phillips: For that I would say two out of five.
GetHuman: And finally- any advice for other Fitbit customers?
~harold phillips: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Fitbit sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~harold phillips taken from his Fitbit customer service problem that occurred on novembre 25º, 2017.