Fingerhut: I tried to tell the lady I returned an item. Sh...

Una recensione del cliente Fingerhut da parte dell'utente GetHuman ~roxxywon da novembre 26º, 2017

Background on ~roxxywon's case

GetHuman: ~roxxywon - can you tell our other Fingerhut customers when your case took place?
~roxxywon: Yeah. It was evening, on novembre 17º.
GetHuman: Did you reach out to Fingerhut, and if so, how?
~roxxywon: I used the 800-208-2500 number I found for on the GetHuman Fingerhut customer phone number page I was on: Fingerhut Customer Service Phone Number
GetHuman: And which of these common Fingerhut customer issues best describes the reason you wanted to talk to them?
(Shows ~roxxywon a list of common Fingerhut problems)
~roxxywon: "Cancel order" was why I was trying to call.

~roxxywon's review of Fingerhut customer service

GetHuman: So how would you sum up your experience for GetHuman's Fingerhut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~roxxywon: I tried to tell the lady I returned an item. She said it hadn't been received yet. I had just told her, I had received an email that it was received.She than tells me I owe for late fees etc.I said mame I returned the item. A floor mate. She than Tell's me my next payment is due on march??? I than again told her I returned item.she was transferring me and I got cut off. I wasn't calling back to speak with her again!!! I was Done with her!!!I tried calling corporate offices got no one!! I called that lady back never told her who I was, I asked if I could please talk to someone else and she hangs up on me!!!! I'm done with finger hut! **** cancel my account!!! Roxanne Koskela. Bill me what I owe for shipping to me. Thank you.
GetHuman: Let's quantify your experience contacting Fingerhut. On a scale of 1 to 5, how easy is it go get help on a Fingerhut problem?
~roxxywon: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~roxxywon: I'd give them a two out of five on communication.
GetHuman: And what about Fingerhut's ability to quickly and effectively address your problem?
~roxxywon: For that I would say three out of five.
GetHuman: And finally- any advice for other Fingerhut customers?
~roxxywon: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Fingerhut sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~roxxywon taken from his Fingerhut customer service problem that occurred on novembre 17º, 2017.

Fingerhut

2.00 of 5 stars | 126 reviews

~roxxywon's Fingerhut Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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