Fingerhut: I called in to pay my bill and was fast talked...

Una recensione del cliente Fingerhut da parte dell'utente GetHuman ~Victoria Princeton-Crawley da novembre 19º, 2017

Background on ~Victoria Princeton-Crawley's case

GetHuman: ~Victoria Princeton-Crawley - can you tell our other Fingerhut customers when your case took place?
~Victoria Princeton-Crawley: Yeah. It was middle of the night, on novembre 13º.
GetHuman: Did you reach out to Fingerhut, and if so, how?
~Victoria Princeton-Crawley: I used the 800-208-2500 number I found for on the GetHuman Fingerhut customer phone number page I was on: Fingerhut Customer Service Phone Number
GetHuman: And which of these common Fingerhut customer issues best describes the reason you wanted to talk to them?
(Shows ~Victoria Princeton-Crawley a list of common Fingerhut problems)
~Victoria Princeton-Crawley: "Cancel order" was why I was trying to call.

~Victoria Princeton-Crawley's review of Fingerhut customer service

GetHuman: So how would you sum up your experience for GetHuman's Fingerhut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Victoria Princeton-Crawley: I called in to pay my bill and was fast talked into paying my next pmt not due until *-**-**. Rep refuse to give her name refuse to give me supervisor gave her my debt card info now had to wonder if she put in system I okayed them to take next pmt out by them and not by me calling in again when next pmt due.Then put man on phone as supervisor named aldeen,an he hung up on me.IT called bk agn got another rep jeannie who took written report.*I had to close my bank card,when I did was told fingerhut put pmt in when I told lady to cancel my pmt.bank sd they retracted pmtof $**.**. Hope they call me by Tues *-*-**. I want this rep Alican or Alice fired she may be using other customers bank info without there permission as she did to me.get people who speak the the KINGS ENGLISH!! Want answers frm Fingerhut or speak to my attornies. Thank you Victoria Princeton-Crawley ***-***-****
GetHuman: Let's quantify your experience contacting Fingerhut. On a scale of 1 to 5, how easy is it go get help on a Fingerhut problem?
~Victoria Princeton-Crawley: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Victoria Princeton-Crawley: I'd give them a three out of five on communication.
GetHuman: And what about Fingerhut's ability to quickly and effectively address your problem?
~Victoria Princeton-Crawley: For that I would say two out of five.
GetHuman: And finally- any advice for other Fingerhut customers?
~Victoria Princeton-Crawley: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Fingerhut sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Victoria Princeton-Crawley taken from his Fingerhut customer service problem that occurred on novembre 13º, 2017.

Fingerhut

2.00 of 5 stars | 126 reviews

~Victoria Princeton-Crawley's Fingerhut Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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