Really fast! don't know why Experian doesn't li...

Una recensione del cliente Experian da parte dell'utente GetHuman ~Ray Weil da novembre 24º, 2017

Background on ~Ray Weil's case

GetHuman: ~Ray Weil - can you tell our other Experian customers when your case took place?
~Ray Weil: Yes. It was morning, on novembre 20º.
GetHuman: Did you reach out to Experian, and if so, how?
~Ray Weil: I used the 714-830-7000 number I found for on the GetHuman Experian customer phone number page I was on: Experian Customer Service Phone Number
GetHuman: And which of these common Experian customer issues best describes the reason you wanted to talk to them?
(Shows ~Ray Weil a list of common Experian problems)
~Ray Weil: "Cancel service" was why I was trying to call.

~Ray Weil's review of Experian customer service

GetHuman: So how would you sum up your experience for GetHuman's Experian customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ray Weil: Really fast! don't know why Experian doesn't list any customer service number on their web site, but it is certainly shady business!!!
GetHuman: Let's quantify your experience contacting Experian. On a scale of 1 to 5, how easy is it go get help on a Experian problem?
~Ray Weil: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ray Weil: I'd give them a five out of five on communication.
GetHuman: And what about Experian's ability to quickly and effectively address your problem?
~Ray Weil: For that I would say five out of five.
GetHuman: And finally- any advice for other Experian customers?
~Ray Weil: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Experian sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Ray Weil taken from his Experian customer service problem that occurred on novembre 20º, 2017.

Experian

4.17 of 5 stars | 881 reviews

~Ray Weil's Experian Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Experian, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Experian in any way.

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