Experian: I have no memory of ever signing up with this p...

Una recensione del cliente Experian da parte dell'utente GetHuman ~Thisiswild da novembre 26º, 2017

Background on ~Thisiswild's case

GetHuman: ~Thisiswild - can you tell our other Experian customers when your case took place?
~Thisiswild: Yes. It was evening, on novembre 23º.
GetHuman: Did you reach out to Experian, and if so, how?
~Thisiswild: I used the 714-830-7000 number I found for on the GetHuman Experian customer phone number page I was on: Experian Customer Service Phone Number
GetHuman: And which of these common Experian customer issues best describes the reason you wanted to talk to them?
(Shows ~Thisiswild a list of common Experian problems)
~Thisiswild: "Credit Dispute" was why I was trying to call.

~Thisiswild's review of Experian customer service

GetHuman: So how would you sum up your experience for GetHuman's Experian customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Thisiswild: I have no memory of ever signing up with this place, my bank has changed my account * and assured me they couldn't take any more monthly charges they found a way and did it again! I can't get anyone on the phone! The worst part is I've been laid off my job for the last * months! And this place is literally causing me grief! It's insane! I thought I was crazy until I saw these online reviews! It's not just me! The funny thing is on their website it shows a credit report for*.** a month! Why are you taking out $**. A month! I guess I have to close all bank accounts and find a new bank!
GetHuman: Let's quantify your experience contacting Experian. On a scale of 1 to 5, how easy is it go get help on a Experian problem?
~Thisiswild: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Thisiswild: I'd give them a two out of five on communication.
GetHuman: And what about Experian's ability to quickly and effectively address your problem?
~Thisiswild: For that I would say five out of five.
GetHuman: And finally- any advice for other Experian customers?
~Thisiswild: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Experian sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Thisiswild taken from his Experian customer service problem that occurred on novembre 23º, 2017.

Experian

4.17 of 5 stars | 881 reviews

~Thisiswild's Experian Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Experian, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Experian in any way.

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