Experian: Phone was answered immediately but a human. I w...
Una recensione del cliente Experian da parte dell'utente GetHuman GetHuman-434851 da novembre 23º, 2017
Background on GetHuman-434851's case
GetHuman: GetHuman-434851 - can you tell our other Experian customers when your case took place?
GetHuman-434851: Sure. It was middle of the night, on novembre 20º.
GetHuman: Did you reach out to Experian, and if so, how?
GetHuman: And which of these common Experian customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-434851 a list of common Experian problems)
GetHuman-434851: "Fix credit score" was why I was trying to call.
GetHuman-434851's review of Experian customer service
GetHuman: So how would you sum up your experience for GetHuman's Experian customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-434851: Phone was answered immediately but a human. I was then transferred to another department. Had to wait * min but at least I finally got my problem addressed.
GetHuman: Let's quantify your experience contacting Experian. On a scale of 1 to 5, how easy is it go get help on a Experian problem?
GetHuman-434851: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-434851: I'd give them a five out of five on communication.
GetHuman: And what about Experian's ability to quickly and effectively address your problem?
GetHuman-434851: For that I would say four out of five.
GetHuman: And finally- any advice for other Experian customers?
GetHuman-434851: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Experian sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-434851 taken from his Experian customer service problem that occurred on novembre 20º, 2017.