Experian: I never could talk with a live person. I have...
Una recensione del cliente Experian da parte dell'utente GetHuman GetHuman-311034 da novembre 23º, 2017
Background on GetHuman-311034's case
GetHuman: GetHuman-311034 - can you tell our other Experian customers when your case took place?
GetHuman-311034: Yes. It was middle of the night, on novembre 14º.
GetHuman: Did you reach out to Experian, and if so, how?
GetHuman: And which of these common Experian customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-311034 a list of common Experian problems)
GetHuman-311034: "Check credit score" was why I was trying to call.
GetHuman-311034's review of Experian customer service
GetHuman: So how would you sum up your experience for GetHuman's Experian customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-311034: I never could talk with a live person. I have disputes on my credit report. I've paid $*.** and have not received my credit score. I've written two letters to no avail. Confirm * **********. service is extremely poor. I made a pymt to VW & you show no data for Feb. **** on page ** and a cell phone * of *** ***-**** which is totally wrong on page ** of my report. What do I need to do t get my score and for you to make the necessary corrections?
GetHuman: Let's quantify your experience contacting Experian. On a scale of 1 to 5, how easy is it go get help on a Experian problem?
GetHuman-311034: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-311034: I'd give them a five out of five on communication.
GetHuman: And what about Experian's ability to quickly and effectively address your problem?
GetHuman-311034: For that I would say three out of five.
GetHuman: And finally- any advice for other Experian customers?
GetHuman-311034: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Experian sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-311034 taken from his Experian customer service problem that occurred on novembre 14º, 2017.