Experian is a rip-off. They say your credit rep...

Una recensione del cliente Experian da parte dell'utente GetHuman ~Old School da novembre 23º, 2017

Background on ~Old School's case

GetHuman: ~Old School - can you tell our other Experian customers when your case took place?
~Old School: Yeah. It was evening, on novembre 13º.
GetHuman: Did you reach out to Experian, and if so, how?
~Old School: I used the 714-830-7000 number I found for on the GetHuman Experian customer phone number page I was on: Experian Customer Service Phone Number
GetHuman: And which of these common Experian customer issues best describes the reason you wanted to talk to them?
(Shows ~Old School a list of common Experian problems)
~Old School: "Cancel service" was why I was trying to call.

~Old School's review of Experian customer service

GetHuman: So how would you sum up your experience for GetHuman's Experian customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Old School: Experian is a rip-off. They say your credit report is free, then when you call in to cancel they say they are researching your case, but then they just give you reasons you should continue to subscribe.
GetHuman: Let's quantify your experience contacting Experian. On a scale of 1 to 5, how easy is it go get help on a Experian problem?
~Old School: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Old School: I'd give them a three out of five on communication.
GetHuman: And what about Experian's ability to quickly and effectively address your problem?
~Old School: For that I would say four out of five.
GetHuman: And finally- any advice for other Experian customers?
~Old School: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Experian sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Old School taken from his Experian customer service problem that occurred on novembre 13º, 2017.

Experian

4.17 of 5 stars | 881 reviews

~Old School's Experian Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Experian, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Experian in any way.

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