Experian: After months of trying to get ahold of a live p...

Una recensione del cliente Experian da parte dell'utente GetHuman ~p63l37 da novembre 23º, 2017

Background on ~p63l37's case

GetHuman: ~p63l37 - can you tell our other Experian customers when your case took place?
~p63l37: Yes I can. It was morning, on novembre 17º.
GetHuman: Did you reach out to Experian, and if so, how?
~p63l37: I used the 714-830-7000 number I found for on the GetHuman Experian customer phone number page I was on: Experian Customer Service Phone Number
GetHuman: And which of these common Experian customer issues best describes the reason you wanted to talk to them?
(Shows ~p63l37 a list of common Experian problems)
~p63l37: "Question" was why I was trying to call.

~p63l37's review of Experian customer service

GetHuman: So how would you sum up your experience for GetHuman's Experian customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~p63l37: After months of trying to get ahold of a live person, this phone number worked! I thought I was never going to be able to get my identity theft issues taken care of with this bureau. The most difficult of the * major credit reporting bureaus to work with.
GetHuman: Let's quantify your experience contacting Experian. On a scale of 1 to 5, how easy is it go get help on a Experian problem?
~p63l37: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~p63l37: I'd give them a two out of five on communication.
GetHuman: And what about Experian's ability to quickly and effectively address your problem?
~p63l37: For that I would say five out of five.
GetHuman: And finally- any advice for other Experian customers?
~p63l37: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Experian sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~p63l37 taken from his Experian customer service problem that occurred on novembre 17º, 2017.

Experian

4.17 of 5 stars | 881 reviews

~p63l37's Experian Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Experian, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Experian in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!