Delta Airlines: WTF if the flight is cancelled im not sure HOW...

Una recensione del cliente Delta Airlines da parte dell'utente GetHuman ~andreaaz602 da novembre 20º, 2017

Background on ~andreaaz602's case

GetHuman: ~andreaaz602 - can you tell our other Delta Airlines customers when your case took place?
~andreaaz602: Yup. It was afternoon, on novembre 14º.
GetHuman: Did you reach out to Delta Airlines, and if so, how?
~andreaaz602: I used the 800-692-6980 number I found for on the GetHuman Delta Airlines customer phone number page I was on: Delta Airlines Customer Service Phone Number
GetHuman: And which of these common Delta Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~andreaaz602 a list of common Delta Airlines problems)
~andreaaz602: "Baggage Problem" was why I was trying to call.

~andreaaz602's review of Delta Airlines customer service

GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~andreaaz602: WTF if the flight is cancelled im not sure HOW MUCH TIME IT TAKES TO TELL A PERSON THEY CANT FLY! i am trying tocall about a flight that ISNT IN A **** SNOW STORM BUT I CANT GET THRU DUE to all these ppl calling who are most likely AT THE **** AIRPORT! common sense is just so lost
GetHuman: Let's quantify your experience contacting Delta Airlines. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines problem?
~andreaaz602: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~andreaaz602: I'd give them a two out of five on communication.
GetHuman: And what about Delta Airlines's ability to quickly and effectively address your problem?
~andreaaz602: For that I would say one out of five.
GetHuman: And finally- any advice for other Delta Airlines customers?
~andreaaz602: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Delta Airlines sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~andreaaz602 taken from his Delta Airlines customer service problem that occurred on novembre 14º, 2017.

Delta Airlines

3.10 of 5 stars | 407 reviews

~andreaaz602's Delta Airlines Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Delta Airlines, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Delta Airlines in any way.

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