Delta Airlines: Delta was great about eliminating their cancell...

Una recensione del cliente Delta Airlines da parte dell'utente GetHuman ~R Wright da novembre 20º, 2017

Background on ~R Wright's case

GetHuman: ~R Wright - can you tell our other Delta Airlines customers when your case took place?
~R Wright: Sure. It was evening, on novembre 15º.
GetHuman: Did you reach out to Delta Airlines, and if so, how?
~R Wright: I used the 800-692-6980 number I found for on the GetHuman Delta Airlines customer phone number page I was on: Delta Airlines Customer Service Phone Number
GetHuman: And which of these common Delta Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~R Wright a list of common Delta Airlines problems)
~R Wright: "Frequent flyer program" was why I was trying to call.

~R Wright's review of Delta Airlines customer service

GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~R Wright: Delta was great about eliminating their cancellation fee for a one-time-only medical emergency that landed my husband in the hospital right before our flight.
GetHuman: Let's quantify your experience contacting Delta Airlines. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines problem?
~R Wright: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~R Wright: I'd give them a three out of five on communication.
GetHuman: And what about Delta Airlines's ability to quickly and effectively address your problem?
~R Wright: For that I would say four out of five.
GetHuman: And finally- any advice for other Delta Airlines customers?
~R Wright: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Delta Airlines sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~R Wright taken from his Delta Airlines customer service problem that occurred on novembre 15º, 2017.

Delta Airlines

3.10 of 5 stars | 407 reviews

~R Wright's Delta Airlines Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Delta Airlines, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Delta Airlines in any way.

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