CVS Caremark: Total phone call was over * hours before I fina...
Una recensione del cliente CVS Caremark da parte dell'utente GetHuman ~sarmcr da novembre 22º, 2017
Background on ~sarmcr's case
GetHuman: ~sarmcr - can you tell our other CVS Caremark customers when your case took place?
~sarmcr: Yup. It was evening, on novembre 18º.
GetHuman: Did you reach out to CVS Caremark, and if so, how?
GetHuman: And which of these common CVS Caremark customer issues best describes the reason you wanted to talk to them?
(Shows ~sarmcr a list of common CVS Caremark problems)
~sarmcr: "Make an order" was why I was trying to call.
~sarmcr's review of CVS Caremark customer service
GetHuman: So how would you sum up your experience for GetHuman's CVS Caremark customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sarmcr: Total phone call was over * hours before I finally found out status of * of my medications which CVS Caremark transferred to another division and yet NO ONE advised us. This is an on going problem with CVS Caremark. The "canned" replies of "I understand" make matters worse. I have yet to have one order go smoothly.
GetHuman: Let's quantify your experience contacting CVS Caremark. On a scale of 1 to 5, how easy is it go get help on a CVS Caremark problem?
~sarmcr: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sarmcr: I'd give them a one out of five on communication.
GetHuman: And what about CVS Caremark's ability to quickly and effectively address your problem?
~sarmcr: For that I would say four out of five.
GetHuman: And finally- any advice for other CVS Caremark customers?
~sarmcr: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per CVS Caremark sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~sarmcr taken from his CVS Caremark customer service problem that occurred on novembre 18º, 2017.