Assurance Wireless: I had lost my cell phone in the park and I need...
Una recensione del cliente Assurance Wireless da parte dell'utente GetHuman ~Diane Morton da novembre 20º, 2017
Background on ~Diane Morton's case
GetHuman: ~Diane Morton - can you tell our other Assurance Wireless customers when your case took place?
~Diane Morton: Yup. It was afternoon, on novembre 14º.
GetHuman: Did you reach out to Assurance Wireless, and if so, how?
GetHuman: And which of these common Assurance Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Diane Morton a list of common Assurance Wireless problems)
~Diane Morton: "Lost or Stolen Phone" was why I was trying to call.
~Diane Morton's review of Assurance Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Assurance Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Diane Morton: I had lost my cell phone in the park and I needed to report it lost and stolen. I wanted to turn off the phone as it is lost.
GetHuman: Let's quantify your experience contacting Assurance Wireless. On a scale of 1 to 5, how easy is it go get help on a Assurance Wireless problem?
~Diane Morton: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Diane Morton: I'd give them a two out of five on communication.
GetHuman: And what about Assurance Wireless's ability to quickly and effectively address your problem?
~Diane Morton: For that I would say one out of five.
GetHuman: And finally- any advice for other Assurance Wireless customers?
~Diane Morton: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Assurance Wireless sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Diane Morton taken from his Assurance Wireless customer service problem that occurred on novembre 14º, 2017.