Allegiant: why have a customer service dept that is almost...
Una recensione del cliente Allegiant da parte dell'utente GetHuman ~john da novembre 25º, 2017
Background on ~john's case
GetHuman: ~john - can you tell our other Allegiant customers when your case took place?
~john: Yes. It was afternoon, on novembre 15º.
GetHuman: Did you reach out to Allegiant, and if so, how?
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows ~john a list of common Allegiant problems)
~john: "Refund Flight" was why I was trying to call.
~john's review of Allegiant customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~john: why have a customer service dept that is almost impossible to get in contact with. They might just as well have telephones that do not work
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
~john: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~john: I'd give them a one out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
~john: For that I would say two out of five.
GetHuman: And finally- any advice for other Allegiant customers?
~john: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Allegiant sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~john taken from his Allegiant customer service problem that occurred on novembre 15º, 2017.