Allegiant: Waiting time was horrible, first call rep answe...

Una recensione del cliente Allegiant da parte dell'utente GetHuman ~Fred da novembre 25º, 2017

Background on ~Fred's case

GetHuman: ~Fred - can you tell our other Allegiant customers when your case took place?
~Fred: Yup. It was evening, on novembre 20º.
GetHuman: Did you reach out to Allegiant, and if so, how?
~Fred: I used the 702-505-8888 number I found for on the GetHuman Allegiant customer phone number page I was on: Allegiant Customer Service Phone Number
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows ~Fred a list of common Allegiant problems)
~Fred: "Special Request" was why I was trying to call.

~Fred's review of Allegiant customer service

GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Fred: Waiting time was horrible, first call rep answereed after ** minutes on hold, said your confirmation was good and hung up.I never said a word. Called the second time and was once again placed in the hold pattern for ** additional waisted minutes.*Rep was very helpful but the waiting time is totally off the scale. I would think that customer service at all levels would be priorty. There is a real need to re-evaluate your on line customer service.
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
~Fred: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Fred: I'd give them a one out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
~Fred: For that I would say two out of five.
GetHuman: And finally- any advice for other Allegiant customers?
~Fred: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Allegiant sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Fred taken from his Allegiant customer service problem that occurred on novembre 20º, 2017.

Allegiant

1.68 of 5 stars | 895 reviews

~Fred's Allegiant Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Allegiant, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Allegiant in any way.

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