YouTube: Even though they aren't supposed to do over the...

Una recensione del cliente YouTube da parte dell'utente GetHuman GetHuman-350344 da novembre 27º, 2017

Background on GetHuman-350344's case

GetHuman: GetHuman-350344 - can you tell our other YouTube customers when your case took place?
GetHuman-350344: Yes. It was evening, on novembre 18º.
GetHuman: Did you reach out to YouTube, and if so, how?
GetHuman-350344: I used the 650-253-0000 number I found for on the GetHuman YouTube customer phone number page I was on: YouTube Customer Service Phone Number
GetHuman: And which of these common YouTube customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-350344 a list of common YouTube problems)
GetHuman-350344: "Banned Account" was why I was trying to contact.

GetHuman-350344's review of YouTube customer service

GetHuman: So how would you sum up your experience for GetHuman's YouTube customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-350344: Even though they aren't supposed to do over the phone support I was polite and told them we'd bee waiting * days on the Help Forum. They helped us anyway, even though they don't do phone support. Wonderful!
GetHuman: Let's quantify your experience contacting YouTube. On a scale of 1 to 5, how easy is it go get help on a YouTube problem?
GetHuman-350344: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-350344: I'd give them a two out of five on communication.
GetHuman: And what about YouTube's ability to quickly and effectively address your problem?
GetHuman-350344: For that I would say one out of five.
GetHuman: And finally- any advice for other YouTube customers?
GetHuman-350344: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per YouTube sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-350344 taken from his YouTube customer service problem that occurred on novembre 18º, 2017.

YouTube

1.54 of 5 stars | 119 reviews

GetHuman-350344's YouTube Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like YouTube, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with YouTube in any way.

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