Western Union: This company does not employ people who can com...
Una recensione del cliente Western Union da parte dell'utente GetHuman ~rjohnson da novembre 19º, 2017
Background on ~rjohnson's case
GetHuman: ~rjohnson - can you tell our other Western Union customers when your case took place?
~rjohnson: Yeah. It was afternoon, on novembre 12º.
GetHuman: Did you reach out to Western Union, and if so, how?
GetHuman: And which of these common Western Union customer issues best describes the reason you wanted to talk to them?
(Shows ~rjohnson a list of common Western Union problems)
~rjohnson: "Overcharge/Strange charge" was why I was trying to call.
~rjohnson's review of Western Union customer service
GetHuman: So how would you sum up your experience for GetHuman's Western Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rjohnson: This company does not employ people who can communicate properly. Their first language is not English and their inability to comprehend your questions makes it impossible for them to answer them. Horrible customer service, do not use them.
GetHuman: Let's quantify your experience contacting Western Union. On a scale of 1 to 5, how easy is it go get help on a Western Union problem?
~rjohnson: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rjohnson: I'd give them a one out of five on communication.
GetHuman: And what about Western Union's ability to quickly and effectively address your problem?
~rjohnson: For that I would say four out of five.
GetHuman: And finally- any advice for other Western Union customers?
~rjohnson: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Western Union sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~rjohnson taken from his Western Union customer service problem that occurred on novembre 12º, 2017.