Wells Fargo Home Mortgages: Rep. was unable to answer my questions and refu...

Una recensione del cliente Wells Fargo Home Mortgages da parte dell'utente GetHuman ~Timwell da novembre 27º, 2017

Background on ~Timwell's case

GetHuman: ~Timwell - can you tell our other Wells Fargo Home Mortgages customers when your case took place?
~Timwell: Yup. It was middle of the night, on novembre 23º.
GetHuman: Did you reach out to Wells Fargo Home Mortgages, and if so, how?
~Timwell: I used the 866-835-4922 number I found for on the GetHuman Wells Fargo Home Mortgages customer phone number page I was on: Wells Fargo Home Mortgages Customer Service Phone Number
GetHuman: And which of these common Wells Fargo Home Mortgages customer issues best describes the reason you wanted to talk to them?
(Shows ~Timwell a list of common Wells Fargo Home Mortgages problems)
~Timwell: "Request a loan" was why I was trying to call.

~Timwell's review of Wells Fargo Home Mortgages customer service

GetHuman: So how would you sum up your experience for GetHuman's Wells Fargo Home Mortgages customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Timwell: Rep. was unable to answer my questions and refused to transfer me to her supervisor or someone that could provide me with the information I needed.
GetHuman: Let's quantify your experience contacting Wells Fargo Home Mortgages. On a scale of 1 to 5, how easy is it go get help on a Wells Fargo Home Mortgages problem?
~Timwell: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Timwell: I'd give them a three out of five on communication.
GetHuman: And what about Wells Fargo Home Mortgages's ability to quickly and effectively address your problem?
~Timwell: For that I would say five out of five.
GetHuman: And finally- any advice for other Wells Fargo Home Mortgages customers?
~Timwell: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Wells Fargo Home Mortgages sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Timwell taken from his Wells Fargo Home Mortgages customer service problem that occurred on novembre 23º, 2017.

Wells Fargo Home Mortgages

3.76 of 5 stars | 94 reviews

~Timwell's Wells Fargo Home Mortgages Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Wells Fargo Home Mortgages, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Wells Fargo Home Mortgages in any way.

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