Weight Watchers: Horrible customer service. I lost a wedding ba...

Una recensione del cliente Weight Watchers da parte dell'utente GetHuman GetHuman-194165 da novembre 26º, 2017

Background on GetHuman-194165's case

GetHuman: GetHuman-194165 - can you tell our other Weight Watchers customers when your case took place?
GetHuman-194165: Yes I can. It was afternoon, on novembre 21º.
GetHuman: Did you reach out to Weight Watchers, and if so, how?
GetHuman-194165: I used the 800-651-6000 number I found for on the GetHuman Weight Watchers customer phone number page I was on: Weight Watchers Customer Service Phone Number
GetHuman: And which of these common Weight Watchers customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-194165 a list of common Weight Watchers problems)
GetHuman-194165: "Cancel Service" was why I was trying to call.

GetHuman-194165's review of Weight Watchers customer service

GetHuman: So how would you sum up your experience for GetHuman's Weight Watchers customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-194165: Horrible customer service. I lost a wedding band in one of the meetings (found it later.) I called WW's and asked if they could contact the WW's store as it was closed for * hours. They told me "you should have your leaders * as we can't call anyone there." Really!?!? Unless your giving them money or buying their products, I haven't had any emails ever responded to. Funny that their very quick to withdraw your $$$ every month.
GetHuman: Let's quantify your experience contacting Weight Watchers. On a scale of 1 to 5, how easy is it go get help on a Weight Watchers problem?
GetHuman-194165: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-194165: I'd give them a two out of five on communication.
GetHuman: And what about Weight Watchers's ability to quickly and effectively address your problem?
GetHuman-194165: For that I would say five out of five.
GetHuman: And finally- any advice for other Weight Watchers customers?
GetHuman-194165: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Weight Watchers sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-194165 taken from his Weight Watchers customer service problem that occurred on novembre 21º, 2017.

Weight Watchers

3.00 of 5 stars | 58 reviews

GetHuman-194165's Weight Watchers Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Weight Watchers, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Weight Watchers in any way.

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