WalMart.com: Even though I asked for a supervisor first thin...
Una recensione del cliente WalMart.com da parte dell'utente GetHuman ~My name is Brandon da novembre 27º, 2017
Background on ~My name is Brandon's case
GetHuman: ~My name is Brandon - can you tell our other WalMart.com customers when your case took place?
~My name is Brandon: Yeah. It was middle of the night, on novembre 23º.
GetHuman: Did you reach out to WalMart.com, and if so, how?
GetHuman: And which of these common WalMart.com customer issues best describes the reason you wanted to talk to them?
(Shows ~My name is Brandon a list of common WalMart.com problems)
~My name is Brandon: "Returns" was why I was trying to call.
~My name is Brandon's review of WalMart.com customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~My name is Brandon: Even though I asked for a supervisor first thing when my call was answered, I was actually somewhat pleased to have been swooned the way the representative I talked to honey dicked me. I definitely got my problem solved and without the actual need to escalate to someone whom had more control (i.g. supervisor) than a regular Support Employee.**It's definitely nice to be able to talk to and hear from a representative that knows what he's doing.
GetHuman: Let's quantify your experience contacting WalMart.com. On a scale of 1 to 5, how easy is it go get help on a WalMart.com problem?
~My name is Brandon: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~My name is Brandon: I'd give them a three out of five on communication.
GetHuman: And what about WalMart.com's ability to quickly and effectively address your problem?
~My name is Brandon: For that I would say five out of five.
GetHuman: And finally- any advice for other WalMart.com customers?
~My name is Brandon: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per WalMart.com sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~My name is Brandon taken from his WalMart.com customer service problem that occurred on novembre 23º, 2017.