WOW!: called about the viacom problem, wanted to spea...

Una recensione del cliente WOW! da parte dell'utente GetHuman ~golgbug9 da novembre 21º, 2017

Background on ~golgbug9's case

GetHuman: ~golgbug9 - can you tell our other WOW! customers when your case took place?
~golgbug9: Yes I can. It was middle of the night, on novembre 19º.
GetHuman: Did you reach out to WOW!, and if so, how?
~golgbug9: I used the 866-496-9669 number I found for on the GetHuman WOW! customer phone number page I was on: WOW! Customer Service Phone Number
GetHuman: And which of these common WOW! customer issues best describes the reason you wanted to talk to them?
(Shows ~golgbug9 a list of common WOW! problems)
~golgbug9: "Service problem" was why I was trying to call.

~golgbug9's review of WOW! customer service

GetHuman: So how would you sum up your experience for GetHuman's WOW! customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~golgbug9: called about the viacom problem, wanted to speak w* a wow exec. i was told to call viacom.i pay my bill to wow...i see the problem that wow has.this is serious wow.
GetHuman: Let's quantify your experience contacting WOW!. On a scale of 1 to 5, how easy is it go get help on a WOW! problem?
~golgbug9: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~golgbug9: I'd give them a one out of five on communication.
GetHuman: And what about WOW!'s ability to quickly and effectively address your problem?
~golgbug9: For that I would say one out of five.
GetHuman: And finally- any advice for other WOW! customers?
~golgbug9: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per WOW! sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~golgbug9 taken from his WOW! customer service problem that occurred on novembre 19º, 2017.


1.84 of 5 stars | 140 reviews

~golgbug9's WOW! Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like WOW!, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with WOW! in any way.

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