Verizon: Same fail reported many times a year totally un...
Una recensione del cliente Verizon da parte dell'utente GetHuman ~Kare Fins da novembre 21º, 2017
Background on ~Kare Fins's case
GetHuman: ~Kare Fins - can you tell our other Verizon customers when your case took place?
~Kare Fins: Yeah. It was morning, on novembre 19º.
GetHuman: Did you reach out to Verizon, and if so, how?
GetHuman: And which of these common Verizon customer issues best describes the reason you wanted to talk to them?
(Shows ~Kare Fins a list of common Verizon problems)
~Kare Fins: "Dispute a Charge" was why I was trying to call.
~Kare Fins's review of Verizon customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kare Fins: Same fail reported many times a year totally unstable spend hours every time , line still out now every week on my internet
GetHuman: Let's quantify your experience contacting Verizon. On a scale of 1 to 5, how easy is it go get help on a Verizon problem?
~Kare Fins: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kare Fins: I'd give them a one out of five on communication.
GetHuman: And what about Verizon's ability to quickly and effectively address your problem?
~Kare Fins: For that I would say four out of five.
GetHuman: And finally- any advice for other Verizon customers?
~Kare Fins: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Verizon sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Kare Fins taken from his Verizon customer service problem that occurred on novembre 19º, 2017.