Verizon: I switched from Comcast after ** years. My inst...

Una recensione del cliente Verizon da parte dell'utente GetHuman ~Justnes cust da novembre 22º, 2017

Background on ~Justnes cust's case

GetHuman: ~Justnes cust - can you tell our other Verizon customers when your case took place?
~Justnes cust: Yeah. It was middle of the night, on novembre 21º.
GetHuman: Did you reach out to Verizon, and if so, how?
~Justnes cust: I used the 888-910-4366 number I found for on the GetHuman Verizon customer phone number page I was on: Verizon Customer Service Phone Number
GetHuman: And which of these common Verizon customer issues best describes the reason you wanted to talk to them?
(Shows ~Justnes cust a list of common Verizon problems)
~Justnes cust: "Device Support" was why I was trying to call.

~Justnes cust's review of Verizon customer service

GetHuman: So how would you sum up your experience for GetHuman's Verizon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Justnes cust: I switched from Comcast after ** years. My install went great. Installer was wonderful. Your guide is very small to see. I like comcast guide better. It's going to be hard to get use to your channel line up. It's only been a day, but so far not sure how I'm going to like this. But I have ** days to see.
GetHuman: Let's quantify your experience contacting Verizon. On a scale of 1 to 5, how easy is it go get help on a Verizon problem?
~Justnes cust: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Justnes cust: I'd give them a one out of five on communication.
GetHuman: And what about Verizon's ability to quickly and effectively address your problem?
~Justnes cust: For that I would say two out of five.
GetHuman: And finally- any advice for other Verizon customers?
~Justnes cust: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Verizon sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Justnes cust taken from his Verizon customer service problem that occurred on novembre 21º, 2017.


3.21 of 5 stars | 445 reviews

~Justnes cust's Verizon Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Verizon, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Verizon in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!