VIZIO: TV blacked out. Took * wks for tech to show, re...
Una recensione del cliente VIZIO da parte dell'utente GetHuman ~Dxs tx da novembre 21º, 2017
Background on ~Dxs tx's case
GetHuman: ~Dxs tx - can you tell our other VIZIO customers when your case took place?
~Dxs tx: Yeah. It was afternoon, on novembre 13º.
GetHuman: Did you reach out to VIZIO, and if so, how?
GetHuman: And which of these common VIZIO customer issues best describes the reason you wanted to talk to them?
(Shows ~Dxs tx a list of common VIZIO problems)
~Dxs tx: "Device Support" was why I was trying to call.
~Dxs tx's review of VIZIO customer service
GetHuman: So how would you sum up your experience for GetHuman's VIZIO customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dxs tx: TV blacked out. Took * wks for tech to show, replaced part, tv crashed again. Vizio will only replace what u paid for as new with refurbished. Worst c service I've ever experienced. Was without TV for over * wks. Vizio could have cared less!!!
GetHuman: Let's quantify your experience contacting VIZIO. On a scale of 1 to 5, how easy is it go get help on a VIZIO problem?
~Dxs tx: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dxs tx: I'd give them a one out of five on communication.
GetHuman: And what about VIZIO's ability to quickly and effectively address your problem?
~Dxs tx: For that I would say two out of five.
GetHuman: And finally- any advice for other VIZIO customers?
~Dxs tx: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per VIZIO sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Dxs tx taken from his VIZIO customer service problem that occurred on novembre 13º, 2017.