VIZIO: Customer service operator short & borderline ru...
Una recensione del cliente VIZIO da parte dell'utente GetHuman ~Marketing guy da novembre 28º, 2017
Background on ~Marketing guy's case
GetHuman: ~Marketing guy - can you tell our other VIZIO customers when your case took place?
~Marketing guy: Yes I can. It was afternoon, on novembre 25º.
GetHuman: Did you reach out to VIZIO, and if so, how?
GetHuman: And which of these common VIZIO customer issues best describes the reason you wanted to talk to them?
(Shows ~Marketing guy a list of common VIZIO problems)
~Marketing guy: "Repairs" was why I was trying to call.
~Marketing guy's review of VIZIO customer service
GetHuman: So how would you sum up your experience for GetHuman's VIZIO customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Marketing guy: Customer service operator short & borderline rude. Had useful information to give me but issue of USB reader showing hidden files not corrected.
GetHuman: Let's quantify your experience contacting VIZIO. On a scale of 1 to 5, how easy is it go get help on a VIZIO problem?
~Marketing guy: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Marketing guy: I'd give them a one out of five on communication.
GetHuman: And what about VIZIO's ability to quickly and effectively address your problem?
~Marketing guy: For that I would say two out of five.
GetHuman: And finally- any advice for other VIZIO customers?
~Marketing guy: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per VIZIO sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Marketing guy taken from his VIZIO customer service problem that occurred on novembre 25º, 2017.