TransUnion: I got an Indian Gentleman whom i could barely u...
Una recensione del cliente TransUnion da parte dell'utente GetHuman ~Patriot da novembre 21º, 2017
Background on ~Patriot's case
GetHuman: ~Patriot - can you tell our other TransUnion customers when your case took place?
~Patriot: Sure. It was afternoon, on novembre 18º.
GetHuman: Did you reach out to TransUnion, and if so, how?
GetHuman: And which of these common TransUnion customer issues best describes the reason you wanted to talk to them?
(Shows ~Patriot a list of common TransUnion problems)
~Patriot: "Cancel Subscription" was why I was trying to call.
~Patriot's review of TransUnion customer service
GetHuman: So how would you sum up your experience for GetHuman's TransUnion customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Patriot: I got an Indian Gentleman whom i could barely understand so i just told him Thank You and Hung up, I am getting so frustrated with this i cant even begin to explain it. Can't get my Credit Reports On-line because All Three have all my Information All Mixed Up !!!!!!. This is America, Why in Gods Name Cant you EVER Get an American on the OTHER END of a PHONE anymore?.
GetHuman: Let's quantify your experience contacting TransUnion. On a scale of 1 to 5, how easy is it go get help on a TransUnion problem?
~Patriot: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Patriot: I'd give them a three out of five on communication.
GetHuman: And what about TransUnion's ability to quickly and effectively address your problem?
~Patriot: For that I would say two out of five.
GetHuman: And finally- any advice for other TransUnion customers?
~Patriot: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per TransUnion sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Patriot taken from his TransUnion customer service problem that occurred on novembre 18º, 2017.