TD Bank: I am so disgusted with the so called special cu...
Una recensione del cliente TD Bank da parte dell'utente GetHuman GetHuman-natsid7 da novembre 30º, 2017
Background on GetHuman-natsid7's case
GetHuman: GetHuman-natsid7 - can you tell our other TD Bank customers when your case took place?
GetHuman-natsid7: Sure. It was middle of the night, on novembre 29º.
GetHuman: Did you reach out to TD Bank, and if so, how?
GetHuman: And which of these common TD Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-natsid7 a list of common TD Bank problems)
GetHuman-natsid7: "Cancel Account" was why I was trying to call.
GetHuman-natsid7's review of TD Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's TD Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-natsid7: I am so disgusted with the so called special customer service I am ready to leave the bank for one w
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-natsid7: I am now on hold for the fourth time this evening--they say call will be answered in * to * minutes and in each call I hung up after ** minutes
GetHuman: Let's quantify your experience contacting TD Bank. On a scale of 1 to 5, how easy is it go get help on a TD Bank problem?
GetHuman-natsid7: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-natsid7: I'd give them a three out of five on communication.
GetHuman: And what about TD Bank's ability to quickly and effectively address your problem?
GetHuman-natsid7: For that I would say one out of five.
GetHuman: And finally- any advice for other TD Bank customers?
GetHuman-natsid7: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per TD Bank sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-natsid7 taken from his TD Bank customer service problem that occurred on novembre 29º, 2017.