T-Mobile: ***** service back, u have to wait for a respon...
Una recensione del cliente T-Mobile da parte dell'utente GetHuman ~Martina Gudbranson da novembre 26º, 2017
Background on ~Martina Gudbranson's case
GetHuman: ~Martina Gudbranson - can you tell our other T-Mobile customers when your case took place?
~Martina Gudbranson: Sure. It was afternoon, on novembre 24º.
GetHuman: Did you reach out to T-Mobile, and if so, how?
GetHuman: And which of these common T-Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Martina Gudbranson a list of common T-Mobile problems)
~Martina Gudbranson: "Update account information" was why I was trying to call.
~Martina Gudbranson's review of T-Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's T-Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Martina Gudbranson: ***** service back, u have to wait for a respond...T Mobile remember this,there are other provider out there if u want to make one customer happy ...I do not buy every * years a new phone to keep up with ur service and my old one dosen't keep up working for u ... u keep up with my service and I be ur customer or I move to another one ur choice
GetHuman: Let's quantify your experience contacting T-Mobile. On a scale of 1 to 5, how easy is it go get help on a T-Mobile problem?
~Martina Gudbranson: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Martina Gudbranson: I'd give them a three out of five on communication.
GetHuman: And what about T-Mobile's ability to quickly and effectively address your problem?
~Martina Gudbranson: For that I would say four out of five.
GetHuman: And finally- any advice for other T-Mobile customers?
~Martina Gudbranson: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per T-Mobile sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Martina Gudbranson taken from his T-Mobile customer service problem that occurred on novembre 24º, 2017.