T-Mobile: i call t mobile for a problem we have had since...
Una recensione del cliente T-Mobile da parte dell'utente GetHuman GetHuman-53719 da novembre 27º, 2017
Background on GetHuman-53719's case
GetHuman: GetHuman-53719 - can you tell our other T-Mobile customers when your case took place?
GetHuman-53719: Yes. It was evening, on novembre 18º.
GetHuman: Did you reach out to T-Mobile, and if so, how?
GetHuman: And which of these common T-Mobile customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-53719 a list of common T-Mobile problems)
GetHuman-53719: "Payment Arrangement" was why I was trying to call.
GetHuman-53719's review of T-Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's T-Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-53719: i call t mobile for a problem we have had since we got our phones * *** years ago. poor service and high rates . I have had terrible service and the idiot in puerto rico was no help . I have called and complained about how poor coverage is and all I get is excuses and no results . I am going to be so glad when my piece of **** phones are paid for so I can go back to ATT.
GetHuman: Let's quantify your experience contacting T-Mobile. On a scale of 1 to 5, how easy is it go get help on a T-Mobile problem?
GetHuman-53719: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-53719: I'd give them a four out of five on communication.
GetHuman: And what about T-Mobile's ability to quickly and effectively address your problem?
GetHuman-53719: For that I would say one out of five.
GetHuman: And finally- any advice for other T-Mobile customers?
GetHuman-53719: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per T-Mobile sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-53719 taken from his T-Mobile customer service problem that occurred on novembre 18º, 2017.