Sprint: I've been trying to contact someone for * days...
Una recensione del cliente Sprint da parte dell'utente GetHuman ~xdeadxxheadx da novembre 21º, 2017
Background on ~xdeadxxheadx's case
GetHuman: ~xdeadxxheadx - can you tell our other Sprint customers when your case took place?
~xdeadxxheadx: Yes. It was evening, on novembre 18º.
GetHuman: Did you reach out to Sprint, and if so, how?
GetHuman: And which of these common Sprint customer issues best describes the reason you wanted to talk to them?
(Shows ~xdeadxxheadx a list of common Sprint problems)
~xdeadxxheadx: "Make a purchase" was why I was trying to call.
~xdeadxxheadx's review of Sprint customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~xdeadxxheadx: I've been trying to contact someone for * days about me having ZERO service on my phone. When I go to the sprint store, they don't listen to me... at all. well the chat icon NEVER appears. * days now. checking every hour.
GetHuman: Let's quantify your experience contacting Sprint. On a scale of 1 to 5, how easy is it go get help on a Sprint problem?
~xdeadxxheadx: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~xdeadxxheadx: I'd give them a five out of five on communication.
GetHuman: And what about Sprint's ability to quickly and effectively address your problem?
~xdeadxxheadx: For that I would say one out of five.
GetHuman: And finally- any advice for other Sprint customers?
~xdeadxxheadx: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Sprint sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~xdeadxxheadx taken from his Sprint customer service problem that occurred on novembre 18º, 2017.