Sprint Corporate Care: I HAVE BEEN CLIENT FOR OVER A DECADE. I WAS SU...
Una recensione del cliente Sprint Corporate Care da parte dell'utente GetHuman ~JROSS da novembre 26º, 2017
Background on ~JROSS's case
GetHuman: ~JROSS - can you tell our other Sprint Corporate Care customers when your case took place?
~JROSS: Yup. It was afternoon, on novembre 24º.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~JROSS a list of common Sprint Corporate Care problems)
~JROSS: "Warranty Claim" was why I was trying to call.
~JROSS's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JROSS: I HAVE BEEN CLIENT FOR OVER A DECADE. I WAS SUGGESTED TO CHANGE TO BETTER PLAN. WHEN I DID THEY CHARGED ME EXTRA PRO RATED FEES WITHOUT TELLING ME WHEN OFFERING. I EVEN ASKED. * HOURS OF PHONE CALL PROMISED TO GET CALL BACK AND HANDLED AND NOT TAKEN CARE OF. ALL OVER LESS THAN *** DOLLARS THEY FAILED TO EXPLAIN. NO DOCS TO REVIEW OR SIGN FOR CHANGING TO SHOW PRO RATED FEES THEY ARE SAYING. STAY AWAY FROM SPRING
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~JROSS: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JROSS: I'd give them a four out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~JROSS: For that I would say three out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~JROSS: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Sprint Corporate Care sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~JROSS taken from his Sprint Corporate Care customer service problem that occurred on novembre 24º, 2017.