ROBLOX: Why always when i wanna buy some robux or build...
Una recensione del cliente ROBLOX da parte dell'utente GetHuman ~KarysGabrielius789 da novembre 23º, 2017
Background on ~KarysGabrielius789's case
GetHuman: ~KarysGabrielius789 - can you tell our other ROBLOX customers when your case took place?
~KarysGabrielius789: Yup. It was afternoon, on novembre 18º.
GetHuman: Did you reach out to ROBLOX, and if so, how?
GetHuman: And which of these common ROBLOX customer issues best describes the reason you wanted to talk to them?
(Shows ~KarysGabrielius789 a list of common ROBLOX problems)
~KarysGabrielius789: "Banned Account" was why I was trying to call.
~KarysGabrielius789's review of ROBLOX customer service
GetHuman: So how would you sum up your experience for GetHuman's ROBLOX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~KarysGabrielius789: Why always when i wanna buy some robux or builders club its says :Too many credit card failures, if you wish to make a purchase, please contact Customer Support by email at *****@***.com. :(
GetHuman: Let's quantify your experience contacting ROBLOX. On a scale of 1 to 5, how easy is it go get help on a ROBLOX problem?
~KarysGabrielius789: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~KarysGabrielius789: I'd give them a two out of five on communication.
GetHuman: And what about ROBLOX's ability to quickly and effectively address your problem?
~KarysGabrielius789: For that I would say one out of five.
GetHuman: And finally- any advice for other ROBLOX customers?
~KarysGabrielius789: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per ROBLOX sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~KarysGabrielius789 taken from his ROBLOX customer service problem that occurred on novembre 18º, 2017.