ROBLOX: Well my account CoolBoyAndSkate got hacked and...

Una recensione del cliente ROBLOX da parte dell'utente GetHuman ~Bikerboy44 da novembre 16º, 2017

Background on ~Bikerboy44's case

GetHuman: ~Bikerboy44 - can you tell our other ROBLOX customers when your case took place?
~Bikerboy44: Yeah. It was morning, on novembre 11º.
GetHuman: Did you reach out to ROBLOX, and if so, how?
~Bikerboy44: I used the 888-858-2569 number I found for on the GetHuman ROBLOX customer phone number page I was on: ROBLOX Customer Service Phone Number
GetHuman: And which of these common ROBLOX customer issues best describes the reason you wanted to talk to them?
(Shows ~Bikerboy44 a list of common ROBLOX problems)
~Bikerboy44: "Lower my bill" was why I was trying to call.

~Bikerboy44's review of ROBLOX customer service

GetHuman: So how would you sum up your experience for GetHuman's ROBLOX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bikerboy44: Well my account CoolBoyAndSkate got hacked and he changed the pass and i need it back please get it back for me.
GetHuman: Let's quantify your experience contacting ROBLOX. On a scale of 1 to 5, how easy is it go get help on a ROBLOX problem?
~Bikerboy44: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bikerboy44: I'd give them a one out of five on communication.
GetHuman: And what about ROBLOX's ability to quickly and effectively address your problem?
~Bikerboy44: For that I would say two out of five.
GetHuman: And finally- any advice for other ROBLOX customers?
~Bikerboy44: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per ROBLOX sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Bikerboy44 taken from his ROBLOX customer service problem that occurred on novembre 11º, 2017.


2.81 of 5 stars | 181 reviews

~Bikerboy44's ROBLOX Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like ROBLOX, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with ROBLOX in any way.

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