ROBLOX: The website is down!
Una recensione del cliente ROBLOX da parte dell'utente GetHuman GetHuman-frizeioo da dicembre 4º, 2017
Background on GetHuman-frizeioo's case
GetHuman: GetHuman-frizeioo - can you tell our other ROBLOX customers when your case took place?
GetHuman-frizeioo: Yup. It was morning, on novembre 27º.
GetHuman: Did you reach out to ROBLOX, and if so, how?
GetHuman: And which of these common ROBLOX customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-frizeioo a list of common ROBLOX problems)
GetHuman-frizeioo: "Banned Account" was why I was trying to call.
GetHuman-frizeioo's review of ROBLOX customer service
GetHuman: So how would you sum up your experience for GetHuman's ROBLOX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-frizeioo: The website is down!
GetHuman: Can you tell the rest of us a bit more from what happened on 11/27/17?
GetHuman-frizeioo: The DOSAttack service told me that the website was down. I do not know if it is actually being legit or not but it gave me the *** error code saying the website received my request but there is no valid response from the server!
GetHuman: Let's quantify your experience contacting ROBLOX. On a scale of 1 to 5, how easy is it go get help on a ROBLOX problem?
GetHuman-frizeioo: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-frizeioo: I'd give them a one out of five on communication.
GetHuman: And what about ROBLOX's ability to quickly and effectively address your problem?
GetHuman-frizeioo: For that I would say two out of five.
GetHuman: And finally- any advice for other ROBLOX customers?
GetHuman-frizeioo: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per ROBLOX sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-frizeioo taken from his ROBLOX customer service problem that occurred on novembre 27º, 2017.