ROBLOX: I tried to change the e-mail address and it jus...
Una recensione del cliente ROBLOX da parte dell'utente GetHuman ~proficer da novembre 13º, 2017
Background on ~proficer's case
GetHuman: ~proficer - can you tell our other ROBLOX customers when your case took place?
~proficer: Yes I can. It was late at night, on novembre 6º.
GetHuman: Did you reach out to ROBLOX, and if so, how?
GetHuman: And which of these common ROBLOX customer issues best describes the reason you wanted to talk to them?
(Shows ~proficer a list of common ROBLOX problems)
~proficer: "Missing Robux" was why I was trying to call.
~proficer's review of ROBLOX customer service
GetHuman: So how would you sum up your experience for GetHuman's ROBLOX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~proficer: I tried to change the e-mail address and it just took me in circles or said the info was invalid. It did not give me a method to retreive info if I forgot the correct info
GetHuman: Let's quantify your experience contacting ROBLOX. On a scale of 1 to 5, how easy is it go get help on a ROBLOX problem?
~proficer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~proficer: I'd give them a two out of five on communication.
GetHuman: And what about ROBLOX's ability to quickly and effectively address your problem?
~proficer: For that I would say three out of five.
GetHuman: And finally- any advice for other ROBLOX customers?
~proficer: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per ROBLOX sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~proficer taken from his ROBLOX customer service problem that occurred on novembre 6º, 2017.